Your Resident Experience & Benefits
Pioneer is a licensed Oregon property management firm acting as an agent for property owners. We do NOT own the properties we manage.
We offer residents access to our managed property portfolio and we provide a fair, transparent, and easy renting experience.
As part of our full service management experience our residents have access to the below benefits.
No Junk Fees
We believe in fee fairness and transparency. Our fees are limited, transparent and fair.
Pet Friendly
Many of our properties are pet friendly (click for our pet policy). We provide a secure online pet profile.
One application fee per lifetime
Once an application fee has been paid, you may apply for any future properties for free.
Security Deposit Protection
Your security deposit is held by us, in an FDIC insured trust account. If your property is foreclosed for any reason we guarantee the protection of your security deposit.
Online Rent Payments
Save money on postage and never worry about lost mail. Set up one-time or recurring secure bank transfers or eChecks... and with NO bank fees to you.
Legal Guarantees
We ensure the properties we manage and the processes we follow are legally compliant and we offer an easy, fair, and fully transparent renting experience.
Property Inspections
During your lease term, you’ll complete inspections by uploading photos through Z-Inspector, helping us ensure there are no repair issues.
Secure Resident Portal
Your password-protected portal allows you to view your payment history, print rent receipts, make repair requests, and update your information anytime.
Prompt Response Time
Nobody likes waiting for a response, that is why we promise to respond to all communication within 24 business hours.
Utility Concierge
A concierge service will assist you in setting up your utilities as well as internet services.
Quality Repairs
Our vendors are prescreened to ensure they are knowledgeable, friendly, and they leave your property clean after a job. We even send you a maintenance survey after the job so you can give your honest feedback.
Trust
Our family owned business has been serving residents since 1988, so you know we will be here tomorrow (and the next day and the next day) with honest, relationship based service.
Tenant Resources
Prospective Tenants
Find Your Perfect Home
If you're searching for your perfect rental home, you've come to the right place! As a prospective tenant, we’ll guide you through the entire process of finding and applying for the home of your dreams. Once you become a resident, you'll have access to a suite of convenient tools designed to make your rental experience seamless and enjoyable.
Resources
Current Residents
Resources to Make Your Stay Comfortable
For our current residents, we offer a comprehensive set of tools and services to enhance your comfort and satisfaction during your stay with us. You can easily submit maintenance requests, pay your rent, or simply reach out to us through our website. We value your feedback and love hearing from our residents!