Owner FAQs

• Am I required to make my property available to Section 8?

  Yes, property owners are required to make their properties available to Section 8, according to Oregon housing law.

• Are you licensed?

  Yes, we are licensed in the State of Oregon.

• Can you put the money directly into my account?

  Yes, we deposit your funds by direct deposit into your bank account.

• Do you sell real estate too?

  We specialize in property management and do not do sales, but we are happy to refer you to a great real estate agent.

• How much security deposit do you charge the tenant?

  A standard security deposit is equal one month's rent.

• How soon can you start managing my property?

  That depends. There are many variables involved. After a consultation and a review of your property, we would be happy to provide an accurate timeline.

• What type of properties do you manage?

  We manage residential properties including Single family rental homes (1 unit per home), Multifamily rental homes (2 to 4 units, such as duplexes or townhomes), Small apartment buildings (5 to 10 units), Mid-sized apartment buildings (11 to 50 units), and Large apartment buildings (more than 50 units).

• What type of reports do I get and how often?

  You will receive monthly statements and a year-end cumulative statement.

• Who holds the tenant security deposit?

  Security deposits are held in our Client's Trust Account.

• What does a property manager do?

  A property manager oversees the daily operations of a rental property on behalf of the owner. This typically includes marketing the property, screening tenants, collecting rent, coordinating maintenance, handling lease agreements, and ensuring compliance with Oregon landlord-tenant laws. Pioneer Property Management provides full-service rental management to help property owners maximize income while reducing stress.

• How much does property management cost in Oregon?

  Property management fees in Oregon typically range between 8% and 12% of the monthly rent depending on the services provided. Some companies may also charge leasing or tenant placement fees. Pioneer Management offers transparent pricing of 10% for the first two units under management and a discount rate of 8% for 3+ units. This includes full-service management designed to protect your investment while maximizing rental income.

• Is hiring a property manager worth it?

  Security deposits are held in our Client's Trust Account.

• Who holds the tenant security deposit?

  Hiring a property manager can save property owners significant time and reduce risk. A professional property manager handles tenant screening, legal compliance, maintenance coordination, and rent collection. This helps minimize vacancies, avoid costly mistakes, and improve long-term property performance.

• How do property managers screen tenants?

  Tenant screening includes reviewing rental applications, verifying income, checking credit history, reviewing rental history, and performing background checks. Pioneer Property Management follows a consistent and fair screening process designed to comply with Oregon housing laws while identifying reliable tenants.

• How long does it take to rent out a property in Roseburg?

  The time it takes to rent a property can vary depending on market conditions, pricing, and property condition. In many cases, well-priced homes in Roseburg can rent within a few weeks. Professional marketing, competitive pricing, and high-quality listing photos can significantly reduce vacancy time - which is something we excel at.

• What happens if a tenant stops paying rent?

  If a tenant fails to pay rent, property managers follow the legal process outlined in Oregon landlord-tenant law. This may include issuing a notice for non-payment of rent and, if necessary, beginning the eviction process through the court system. Professional management helps ensure the process is handled legally and efficiently.

• Who handles maintenance and repairs?

  Property managers coordinate maintenance requests and repairs through trusted vendors and contractors. Pioneer Property Management works with licensed professionals to ensure repairs are completed properly while helping control costs for property owners.

• How do property managers determine rental price?

  Rental pricing is usually determined through a Comparative Market Analysis (CMA). This involves reviewing similar properties in the area, analyzing market demand, and evaluating property features. Proper pricing helps attract qualified tenants and minimize vacancy.

• Do property managers handle lease agreements?

  Yes. Property managers prepare and manage lease agreements, ensure proper documentation, and enforce lease terms. This helps protect property owners while ensuring tenants understand their responsibilities.

• What areas does Pioneer Property Management serve?

  Pioneer Property Management serves property owners and residents throughout Roseburg, Eugene, Bend, and surrounding communities in Oregon. Our team specializes in residential property management and rental housing services.

• How do property managers handle tenant communication?

  Property managers serve as the primary point of contact for tenants. This includes responding to maintenance requests, answering lease questions, addressing concerns, and ensuring clear communication throughout the tenancy.

• Can Pioneer help if I currently manage my own rental property?

  Yes. Many owners start by managing their own rentals before transitioning to professional management. Pioneer Property Management can help take over day-to-day operations, reduce workload, and improve long-term rental performance.

Still Have Questions?

If you are considering professional property management in Roseburg, Oregon, Pioneer Property Management is happy to help. Contact our team today to learn how we can simplify rental ownership and help protect your investment.