Seems like a no brainer decision to personally show vacant properties. However, there are property management companies that do not personally show properties, which is a risky practice. Just think of all the possible problems that could arise. For instance, a tenant walks into your office, you give them the run down and check out a key. They then go by and look at one of your properties. An obvious question would be: am I looking out for my client’s best needs? Will this prospect ever bring back the key? Will damage be done to the property? Will duplicate keys be made? The list of unknowns can go on and on during a practice like this.
On the flip side is the tenant’s perspective. The prospective tenant’s time and needs should also be taken into consideration. Are you showing that you value their time? Why should they need to come to your office to pick up and return a key? How can you sell them on the idea of renting out your home over the competition or answer on-site questions if you are not there to provide an individual tour?
For obvious reasons, best practice dictates that showing vacant rental homes is the best policy bar none compared to just having the applicant check out a key and tour the property themselves. Do yourself, your client and a possible new resident a favor and demonstrate that you are a professional property manager.






