As a tenant, our residents will benefit from the following services: Convenient online forms (See Links Box) 24-hour online access to live account information  Ability to pay rent online as well as schedule future recurring rental payments if desired Timely repairs Easy process for maintenance or repair requests Valued management-tenant relationships

Rental Criteria    Application    30-Day Notice    Roseburg Area Links    Eugene Area Links   *To apply online, please do so from a specific listing.

Maintenance Requests
To request a repair or other general maintenance, you may choose from the following:

1. Email us at manager@pioneerpm.com
2. Call our office 541-687-9090 (Eugene) or 541-679-0148 (Roseburg)
3. Log into your account and submit detailed information about your request

Move Out Instructions
As per your lease agreement, you are required to give at least 30 days written notice before vacating your rental. You may provide your own written notice that includes name(s), property address, forwarding address and date of move-out or you can fill out the following 30-Day Notice to Vacate and return it to us by fax, email or snail mail. Once you have vacated the property, please return your keys to our office. This is a necessary measure to let us know you are officially out and rent will no longer be charged to your account.

Security Deposits/Final Accounting
Your deposit will be refunded within 31 days after move-out or after the lease has ended, whichever one is later. The less we need to do to the property, the faster we can refund your deposit. We expect that the house is returned in the same condition it was originally provided to you, minus normal wear and tear upon your departure.  Be sure to leave a forwarding address on the 30-Day Notice to Vacate so we can get your funds to you without unnecessary delay.